Next-Gen Zendesk Help Center Themes

Here at Figma, we have several colleagues who came from Zendesk. One of those colleagues let Andrew and me know about Diziana. You were highly recommended and we were quite happy with the service provided. It is challenging working with a team on the other side of the globe, but we made it work. I appreciate the timely replies and the willingness to jump on a few calls for clarification. While I oversee our Support team, Andrew is our Product Education Manager who project managed the new Help Center roll out and worked most closely with Abdul and team. If I hear of other Support teams who are understaffed and are looking to spin up a high quality, custom designed Help Center, I would recommend Abdul and team.

Creative ways to offer other Zendesk Help Center options.

Fantastic service and extremely efficient. Could not have asked for a better experience.

Themes are amazing and my problem was fixed quickly

Very flexible and responsive.

Service is prompt, and explanations are clear.

It was very helpful in formalizing and professionalizing our help center. Abdul was a pleasure to work with. He was responsive and efficient. The rest can be said for the entire team.

Moreover, Abdul was available whenever we needed when we had questions and when we had small issues, was very reactive about them.

Super quick implementation of basic branding and theming.

We got a theme and it looks great and made the setup of Zendesk much easier.

We have availed the services for integrating our calling vendor. Loved the way this was handled.

Theme was perfect for us, they were able to match our branding, look feel and customize for our specific needs. Literally everything was perfect. Service was quick and friendly.

Great products and service was good. There were a few misunderstandings probably due to this being our first Zendesk site and the fact that communication was by email with the occasional Zoom conference.

Very responsive and detail-oriented in their work. Excellent!

Our company has purchased a Zendesk Help Center theme from Diziana. Diziana has done some initial customization making the theme having a company look and feel. Later we decided to do some tweaking and localization. We have received excellent guidelines and instructions so we were able to do the changes by ourselves (no IT geeks were involved - it is so simple if someone guides you through every step). Diziana helpdesk staff is very responsive. Thank you Abdul and the team.

Very satisfied. Especially with the support received by Abdul Qabiz to answer my questions.

We purchased to accelerate standing up our support website. Installed fine and we were up and running quickly. Basic customization worked well. I had a question about a slightly more complicated customization, and your support team was great in providing an answer.

Smashing work - website looks great. Answered loads of questions before implementation. Fast responses and worked to a short deadline!

The Diziana team is quick to respond. Installed and modified my theme to match. Very professional and enjoyed working with the group.

First draft was very close to initial mockup, only required a few changes. Good communication and adapted quickly to issues we had. End result was exactly what we wanted.