Diziana Rich Ticket Field Description (Hint) Plugin
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Diziana Rich Ticket Field Description (Hint) Plugin
Zendesk only allows plain text for ticket field descriptions in Zendesk Ticket Request Forms which is shown to end-user on Zendesk Guide Help Center(s).
Diziana Rich Ticket Field Description Plugin provides a way for Zendesk Guide Managers or Support Admins to attach rich descriptions to ticket fields (default or custom fields).
It also allows to define different description/hints for same field for different custom ticket forms.